jobs-toronto

[full-time] SAP ABAP Developer? at Human Resources

2012-01-16 14:23:01

Location: Toronto
Description:

Our client is a global provider of relocation and assignment management programs to the worldwide corporate community. We are recruiting the following role at our Mississauga location.

As part of a team of IT professionals, you will be involved in new project development, troubleshooting complex ABAP programs and performance tuning to meet business process requirements. You will be responsible for revising existing ABAP reports, BADI’s, OSS Notes, Business Add-ins and User Exits.

As the successful candidate you will have at least 4 years hands on experience as an ABAP Developer using SAP R/3 ECC 5.0/6.0 & CRM. You must also be familiar with data transfer utilities like Batch Input Sessions, Direct Input, Call Transactions, BAPI, LSMW and IDocs. ABAP certification, knowledge of SAP Script & Smart Forms, and EDI/ALE are a must. SD, MM, and FI coding experience is required, A university degree in Computer Science or equivalent are essential.

Experience/exposure to Uni-Code conversion will be a plus.

To apply please email your resume to resumes@humanresources101.com quoting reference number TOABAP/312 and providing details of your salary range or expectations.

We offer an excellent salary, comprehensive benefits, and training in a fun yet professional environment.

We would like to thank all applicants; however, only those selected for an interview will be contacted. Personal data collected will be used for recruitment purposes only. We are an Equal Opportunities Employer.

Apply to this job

[full-time] Bilingual Technical Support (Vaughan) at Jobs in Toronto

2011-12-13 22:56:47

Location: Toronto
Description:

Bilingual English/French Technical Support required for immediate opening
Earn $15-$17/hour start immediately!

Apply here: http://www.applicantstack.com/client/monexgroup/x/apply/a2m77vgsjl1c
Visit us here: www.monexgroup.com

Technical Support Associate’s primary role is to be in communication with Merchants to ensure POS terminals are processing transactions correctly & Troubleshooting any problems which may occur in the operation of POS terminals.

This role requires a keen attention to detail, organizational skills, a positive attitude, trouble shooting skills, excellent oral skills and consistent attendance. This role may also include light warehouse duties.

We offer:

$15 – $17 per hour base pay determined by experience
Full Time Employment

Benefits program available

Your Responsibilities will include:

Assist merchants via phone & E-mail
Data entry
Trouble shooting error messages
Programming POS terminals via phone
Contacting partner companies
Provide daily updates
Correspondence with Sales Reps, and Customers
Light Warehouse duties as required

Other duties as deemed necessary at that time

Minimum Qualifications:

A technical background or have keen interest in technology, some admin work is required
Ability to apply working knowledge of software: Microsoft office applications, Excel, Word, Outlook and Internet
Must be able to work in a fast paced environment, stay focused and pay attention to detail
Data entry skills a must
Written & Oral skill proficiency in English, Bilingual in French is a must

Ability to work weekends and/or evenings

Apply to this job

[full-time] Information Technology Support Personnel (Richmond Hill ) at Jobs in Toronto

2011-12-13 22:55:36

Location: Toronto
Description:

We presently have an opportunity within our Information Technology Department for a support individual.

Purpose Of The Position
The successful applicant will be responsible for the daily maintenance and functionality of company electronic hardware and software.

Responsibilities
Duties include, but are not limited to
• Maintain and perform regular checkups on all electronic hardware
• Installation of software and hardware
• Troubleshooting and front line contact personnel for any operational issues
• Generate reports
• Hardware installation
• DRS administration
• Setting up new employees on all systems
• Generating letters, dealing with credit reports
• General office duties (paperwork, filing, document archiving, lifting of 30lbs. etc.)
• Troubleshooting with client’s technical support team

Knowledge and Skills

Knowledge

• Computer hardware and software knowledge
• Advanced experience with Excel, PowerPoint, Outlook, CUBS, DRS, MS SQL, Entrust, PGP, Windows, Word processing.

Skills

• Able to work independently and within a team
• Decision making skills
• Analytical and problem solving skills
• Proper time management
• Typing speed (40 WPM)
• Stress management skills
• Abiding to corporate information technology and security policies
• Self-motivated, detail oriented and organized
• Excellent communication (oral and written) interpersonal and organizational

Education
Post-secondary education, preferably in I.T.
Please email your resume to work@fdr.on.ca or fax to (905)771-6005

Apply to this job

[full-time] Hiring Helpdesk Support Rep (Overnight) (Markham) at Jobs in Toronto

2011-12-13 22:54:28

Location: Toronto
Description:

The following position is to be filled immediately:

ROLE DESCRIPTION: – This position provides Technical Support to employees over the phone. This is an OVERNIGHT (8PM to 8AM EST) position.

KEY ACCOUNTABILITIES: – Respond to inbound client calls, delivering fast and efficient service assisting clients with their desktop, mobile devices and Microsoft-Office related needs. – Resolve problems at first point of contact in a friendly and helpful manner and refer more complex situations to senior staff. – Escalate issues to on-call technician as per process. – Document all information clearly, concisely and effectively in the client file, in accordance with department guidelines and patterns of practice. – Adhere to compliance routines in carrying out transactions specific to call quality objectives.

SKILLS & KNOWLEDGE: – Desktop related Technical phone support experience within a call centre environment is a must. – Fluent in spoken and written English – Developed problem-solving, and analytical skills. – Experience with technical troubleshooting, – Knowledge of computer peripherals and proficient in the use of Microsoft Office applications.

POSITION TYPE: – TBD
SCHEDULES: – Candidate is required to work OVERNIGHT shifts (8PM to 8AM EST) from Friday to Tuesday.

TRAINING: – Full training for this position will be provided.

HOW TO APPLY FOR THIS POSITION: – Please forward your resume to hrdept@pathcom.com for consideration. – Enter “Technical Support Representative (HT: DE-01)” in the subject line of the e-mail. Covering letter must include a note to explain how you think you are suitable for this position.

COMPANY DETAILS: – Netpulse Services. – Website: www.netpulse-services.com – Location: Markham (Woodbine and Hwy 7)

Please note: While we thank you for your interest, only successful candidates with whom we wish to proceed will be contacted.

Apply to this job

[full-time] Senior Web Services Developer (Greater Toronto Area) at Jobs in Toronto

2011-12-13 22:53:47

Location: Toronto
Description:

Our client is one of the largest organizations in the telecommunications industry in Canada. They are looking for a Senior Web Services Developer.

Salary: from $80,000 to $90,000

Responsibilities:

- Support the design, development, and maintenance of a new internal software provisioning platform using SOA-based integrations built using the Oracle Fusion Middleware – Design, develop and debug software applications in various software languages – Create, document and execute unit/integration test plans, scripts and test harnesses as part of test-driven software development – Integrate with a team of software developers to expand capabilities of existing provisioning platform working in co-ordination with network subject matter experts

Qualifications:

- Minimum 4 or more years of software development experience in Java – Minimum 3 years of experience in service-oriented architectures and web services technologies such as XML, SOAP, WSDL/XSD, J2EE, Oracle SOA Suite, WebLogic, WebSphere or JBoss experience in Agile development practices such as Scrum/XP, continuous integration, test-driven development, etc. and use of agile planning tools such as Rally is a nice to have – Experience in functional, automated and SOA testing tools such as soapUI and JUnit – University degree in Computer Science or related field

Connecting you + Quantum: With our contacts and your skills, we’re a winning combination. Put Quantum on your team and apply today!

Contact Information
Aysha Dileen
Fax: (416) 366-4363
aysha.dileen@quantum-qtr.com

Visit us at www.quantum-qtr.com for more job opportunities!

Have you heard about our Referral Bonus Program? If you refer a friend or colleague who is hired into a permanent I.T. role, you may be eligible for a Visa Gift card of $100!

We appreciate all expressed interest in this position, however, only the candidates selected for interview will be contacted. You will certainly be contacted before we submit your resume to any of our clients.

Quantum is an equal opportunity employer.

Apply to this job

[full-time] help desk analyst (richmondhill) at Jobs in Toronto

2011-12-13 22:52:34

Location: Toronto
Description:

The Position
We are looking for a Help Desk Analyst to work out of our Toronto office. This is a full time, customer facing position in a fast paced, hands on, team environment. You will be working with the latest technologies to deliver solutions to our clients. Successful candidates will have a commitment to excellent customer interaction,
Experience with some or all of the following:
? SQL 2005/2008 or similar databases ? Windows Server 2003/2008 configuration & management skills ? IIS, Windows 7, Microsoft Active Directory, Networking ? X64 platform and Com+

www.powersearchgroup.com
your leader in I.T. search
respond today don’t delay

Apply to this job

[full-time] Technical Support Specialist (Downtown Toronto) at Jobs in Toronto

2011-12-13 22:49:43

Location: Toronto
Description:

About you:
We have an opening for a technical support engineer. We’re looking for someone who has a solid understanding of Windows Server, Active Directory and enterprise configurations in general. Being familiar with RIM BES and Good Technology is ideal. Along with technical expertise, we need someone is always friendly and calm when things get crazy and can handle top tier customers with white gloves. That’s vital. Please send a resume with your experience. Special note: If you are self taught and are trying to get into the game but you’re finding it hard to break in, apply to us. If my senior guys think you can do the job and have the personality, we’re the place for you to succeed.

About us:
We’re the hottest startup in Toronto with an amazing team. Unlike other organizations where customer support is lower on the foodchain, we know the folks who work directly with our customers are critical to our success. We’re conveniently located downtown TO – very close to the King subway station.

Apply to this job

[full-time] IT Client Support Specialist (Toronto, Ontario) at Jobs in Toronto

2011-12-13 22:48:44

Location: Toronto
Description:

Reply to: info@onicosolutions.com [Errors when replying to ads?]

The IT Client Support Specialist provides technical support services to end-users in a timely, effective and professional manner. We are looking for an IT Support Specialist who brings a dynamic, innovative approach to their work, and who takes the initiative to solve not just technical, but also business problems.

Our ideal candidate exhibits leadership skills and has demonstrated the ability to work well independently and as a valued team member.

Responsibilities:

Demonstrate exceptional communication skills
Communicate with clients in an easy-to-understand, clear, concise and persuasive manner, exercising patience, empathy and respect at all times;
Train clients effectively on the use of software, computer systems and peripherals, by adapting to different skill levels, learning styles and relaying technical information in common language.
Demonstrate positive relationship building skills with clients and team members
Deliver excellent customer service

Demonstrate understanding of, and experience delivering customer service excellence, responding promptly to technical support and service requests;
Proactively keep in contact with clients, providing updates on open issues and follow-ups on resolved issues.
Possess and apply a depth and variety of technical skills

Exhibit an interest in current and developing technology;
Install and configure workstations, printers, scanners and mobile devices as well as third-party software and custom developed applications;
Prepare technical documentation and reports on problems and solutions;
Participate in hardware and software rollouts and other projects as assigned.
Exhibit strong analytical problem-solving and decision-makings skills

Research, evaluate and execute corrective action plans for client issues, and escalate to third-level support as required;
Investigate and troubleshoot various hardware, software and networking-related issues and provide first- and second-level software support on standard operating system and software platform.
Assist with IT procurement, including product research, administering the purchasing process, updating inventory and record-keeping;

You are eligible if you have:

a 2-year diploma in Computer Science or any related program from a community college or equivalent;
at least 1 year of directly related experience in an IT environment as well as demonstrated technical expertise in various areas of technology;
a thorough knowledge of current MS operating systems and Office products;
hands-on knowledge of current Lotus Notes Client and experience working with Notes databases;
experience supporting BlackBerry’s, smartphones and mobile devices;
a working knowledge of Active Directory;
experience working with incident tracking software;
the ability to learn new technologies quickly.

For more information please visit our website at http://www.onicosolutions.com/jobs/view/194

Apply to this job

[full-time] Help Desk General Purpose (Vaughan) at Jobs in Toronto

2011-12-13 22:48:04

Location: Toronto
Description:

Reply to: hr@mbu.ca [Errors when replying to ads?]

User support and customer service on company supported computer applications and platforms.
Main Job Tasks and Responsibilities
? respond to requests for technical assistance in person, via phone, and/or electronically
? dispatch technicians locally/across Canada to assist with client technical issues
? research questions using available information resources
? follow standard help desk procedures
? log all help desk interactions
? administer help desk software
? redirect problems to appropriate resource
? identify and escalate situations requiring urgent attention
? track and route problems and requests and document resolutions
? prepare activity reports
? prepare customer invoices
? assist Accounting Department as required
Education and Experience
? knowledge and experience of customer service practices
? related experience and training
? Excellent computer skills in a Microsoft Windows environment. Must include Excel and skills in database management and record keeping
? Knowledge or experience using Commit CRM software solutions preferred but not mandatory
Key Competencies
? oral and written communication skills
? excellent organizational and planning skills
? customer service orientation
? problem analysis
? problem-solving
? adaptability
? pay attention to detail
? ability to multi-task

Apply to this job

[full-time] Bilingual (E/F) Technical Client Service Coordinator (Oakville) at Jobs in Toronto

2011-12-13 22:47:22

Location: Toronto
Description:

Reply to: careers@grantstream.com [Errors when replying to ads?]

The Company
GrantStream is a small, fast-growing, privately-owned Canadian company in the field of corporate citizenship and community investment. We provide unique Internet-based technology services to demanding FP 500 corporations such as Honda, Bell, Air Canada, Manulife Financial and Petro-Canada. GrantStream, established in 2000, is located in bright, modern offices in Oakville, Ontario. We offer a progressive, friendly and positive team environment.

The Job
In this role, the successful candidate will provide customer service and support for GrantStream?s technology services in French and English. This is not a call centre position.

Essential skills for this role include:
? Proven customer service orientation;
? Excellent command of written and spoken communication skills;
Excellent organizational skills; and
? Strong attention to detail.

This position will appeal to dynamic, confident individuals who want to develop professionally in a challenging and demanding client service role.

Duties and Responsibilities
Set up of Client Systems
? Liaise with new clients during the set up of on-line application forms and review sites in both English and French; provide insight, advice and rationale to clients;
? Assist in customization of GrantStream technology by listening to and understanding the client and then developing solutions to meet those needs;
? Update and revise database tables;
? Test new client set-ups to ensure quality control;
? Work with GrantStream programmers to customize client set-ups.

Client and User Support
? Manage telephone calls and emails from clients and applicants;
? Provide first line telephone support, service and issue resolution with clients and applicants;
? Proactively contact clients to inform them about technical issues and service disruptions;
? Work with GrantStream IT staff to resolve technology issues;
? Identify and document technical support trends and issues;

Client relations
? Maintain open dialogue with clients in proactively to identify issues, needs, etc.
? Provide first line support on non-technical related issues

Administrative tasks
Set up and adapt user manuals
? Prepare documentation
? Review and edit written materials

Requirements
? Information technology / computer education, training or experience
? Experience with: Microsoft Access; HTML; Crystal Reports
? Other languages in addition to English and FRENCH
? Minimum two years of customer service experience, preferably providing technical support within a software environment.
? Outstanding customer service orientation
? Excellent interpersonal skills with polished telephone manner
? Highly competent in Microsoft Office (especially Word and Excel)
? Strong computer aptitude and interest
? Well developed writing skills
? Proven self-starter with strong personal initiative
? Excellent organizational skills and attention to detail
? Outstanding team skills
? Flexible working approach with positive attitude and commitment to excellence

Apply to this job