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Bilingual French/English Call Centre Position 45 to 55k

We are looking for candidates who are fluent in both French and English, both written and verbal. This is a multi-faced role within a medical centre, the position would include both responsibilities of quality assurance and acting as a liaison between health professional contractors, clients and customers.
The ideal candidate would be someone with:
Professional communication skills (both written and verbal)
Previous call centre experience or experience dealing with external services.
Excellent time management and ability to multitask
Ability to manage a team with strong directional skills

Advantages
Competitive salary ranging from 45 to 55k
Permanent position, great benefit package and vacation time!
Work for a growing company that strives to be Canada’s leading healthcare providers
Work in a fast pace, professional environment
Career stability and a position that encourages advancement and growth in your career
Gain valuable leadership skills and benefit from an extensive training program

Qualifications
Fluent in both French and English, written and verbal.
Post secondary Degree/Diploma completed (Health sciences would be an asset)
Strong communication and interpersonal skills
Intermediate Microsoft Office skills
2 years plus of previous work experience *would be an asset if work experience is related recruiting and training, and/or healthcare, insurance, paramedical or other related fields.
Experience dealing with escalated calls and operations management

www.torontohealthcarejobs.com