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This job ad has been posted over 40 days ago...
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applicants

full time Bilingual Customer Service Representative (North York)

at Jobs in Toronto in Toronto

Key Role Responsibilities / Activities / Deliverables:

  • Provide optimal customer service to both the field force and policy holders
  • Respond to written and telephone requests within service standards
  • Investigate, research and resolve problems by making recommendations for resolution of such problems and issues

Required Experience / Competencies / Education:

  • Excellent customer service skills
  • Maintains self composure when confronted with problems
  • Good oral and written skills in English & French definite requirement (A written test will be administered)
  • Strong analytical and problem solving skills & MS Office skills

Highly Desired Experience / Competencies / Education:

  • Solid understanding of insurance is a definite asset
  • Demonstrates good judgment when making decisions
  • Able to handle high volumes of work and a variety of tasks at one time

A few reasons why it’s great to work for us:

  • Right on the Subway Line
  • Outstanding Organization!

PLEASE SUBMIT RESUME IN MS WORD FORMAT TO: resumes@bilingualsource. com


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Published at 12-10-2011
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