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END USER SUPPORT - New grads welcome! (Toronto, ON)
at Jobs in Toronto in Toronto
Why do you want to work for QUEUE IT Professionals?
Established in 1989, QUEUE has become the gold standard for customer service. In the world of IT, where disappointment is the norm, we are unique by providing extraordinary service experiences for our clients. By working for QUEUE, you will be given ongoing, in-depth training to help you remain competitive and current with the changing trends in technology. Though you may start off at the entry-level, QUEUE fosters a career path designed to reward those who demonstrate a commitment to hard work and a passion for technology.
What we are looking for?
QUEUE is looking for two (2) 2011 graduates to fill our End User Support positions. We want candidates who are effective communicators and are also meticulous and caring in the work that they produce. If you have an appetite for learning, enjoy interacting with people on a daily basis, and excel in a fast-paced environment, then we want you! Apply today and see where QUEUE can take your career!
Responsibilities
• Provide help desk and depot support to Fortune 500 and mid-tier clients
• Handle break/fixes on a walk-in basis
• Resolve ticket issues and update ticketing system
• Restore hard drives, install software, troubleshoot end user problems
• Prepare technical documentation and "How To" user guides
• Build relationships with clients
Qualifications
• Canadian University Degree or College Diploma (preferably in Information Systems or Computer Science)
• Excellent English communication skills, both written and verbal
• An aptitude for quickly learning and understanding technology
• Extensive knowledge of Windows operating system on a PC platform
• Experience with PC hardware and networks
• Exceptional people skills coupled with a strong work ethic
• Ability to handle flexible work schedules, including weekends
• Must have an automobile for travel within the GTA
QUEUE Offers
• Salary plus benefits package
• Comprehensive training program and ongoing mentoring
• An opportunity to join an established and financially stable organization
• A career path including the opportunity to manage people and lead teams
How to Apply
Qualified applicants are invited to submit a resume and cover letter to hr@queue.ca
We thank everyone for their interest but only candidates under consideration will be contacted. No telephone enquiries please.
Published at 12-09-2011
Viewed: 128 times
Viewed: 128 times
