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Customer Service Agent (Brampton)
at Human Resources in Brampton
TMC Restoration is a family owned and operated business providing quality furniture restoration services at the same location since 1989 and is the LARGEST restoration company in Ontario. We pride ourselves on the quality of both our restoration service and the level of our customer care. We provide complete furniture reupholstery, wood refinishing and custom built upholstered furniture services for private residences throughout Southern Ontario.
POSITION: Customer Service Agent
JOB ID: CSR-07-CJ
LOCATION: 3 Brewster Road, Brampton ON
TRAVEL REQUIRED: No
SALARY: $12 per hour
REPORTS TO: Sales/Production Manager
HOURS: 44 hrs Per Week
DUTIES:
• Conduct customer follow-ups, to ensure customer satisfaction and resolve any discrepancies
• Process, file and record customer complaints and provide appropriate action as prescribed
• Assist various staff members with both administrative and non-administrative duties
• Perform data entry, order verification, and filing of various confidential documents
• Other duties as assigned
QUALIFICATIONS:
• Excellent communication skills with a strong command of the English language
• Superior customer service skills, with the ability to cope with a high degree of pressure
• Meticulously organized, with an exceptional attention to detail and superior memory skills are a must
• Superior administrative skills, and proficiency in office applications such as Access, Outlook, Excel, and Word
• Excellent interpersonal skills, with the ability to work harmoniously with a variety of different personnel
• Vehicle is necessary due to the remote location and unreliable public transit
If you feel that you meet all of the above criteria, please send your resume to HumanResources@TMCRestoration.com quoting in the subject line: CSR-07-CJ. We thank all those for applying, but only those selected for an interview will be contacted.
POSITION: Customer Service Agent
JOB ID: CSR-07-CJ
LOCATION: 3 Brewster Road, Brampton ON
TRAVEL REQUIRED: No
SALARY: $12 per hour
REPORTS TO: Sales/Production Manager
HOURS: 44 hrs Per Week
DUTIES:
• Conduct customer follow-ups, to ensure customer satisfaction and resolve any discrepancies
• Process, file and record customer complaints and provide appropriate action as prescribed
• Assist various staff members with both administrative and non-administrative duties
• Perform data entry, order verification, and filing of various confidential documents
• Other duties as assigned
QUALIFICATIONS:
• Excellent communication skills with a strong command of the English language
• Superior customer service skills, with the ability to cope with a high degree of pressure
• Meticulously organized, with an exceptional attention to detail and superior memory skills are a must
• Superior administrative skills, and proficiency in office applications such as Access, Outlook, Excel, and Word
• Excellent interpersonal skills, with the ability to work harmoniously with a variety of different personnel
• Vehicle is necessary due to the remote location and unreliable public transit
If you feel that you meet all of the above criteria, please send your resume to HumanResources@TMCRestoration.com quoting in the subject line: CSR-07-CJ. We thank all those for applying, but only those selected for an interview will be contacted.
Published at 20-08-2010
Viewed: 127 times
Viewed: 127 times
