jobber

applicant

The position will provide helpdesk support in a fast-paced environment, working closely with artists, department heads, in-house producers and managing partners, in order to resolve technical issues in a timely and efficient manner. This position will report to the Senior Systems Administrator.

Requirements:

• Very strong OSX support & configuration skills.
• Strong Linux desktop support & configuration skills.
• Comfortable troubleshooting workstation hardware. (CPU, Ram, HD, Video, etc..)
• Basic shell scripting ability an asset (bash, python)
• Some basic Windows knowledge is necessary.
• Familiar with wired & wireless networking.
• Superior time management and prioritization skills
• Self-motivated and able to work with minimal supervision

• Strong english communication skills.

Responsibilities Include:

• Helpdesk: Quickly responding to, researching, and troubleshooting user problems and questions.
• Tracking of support issues via ticket system
• Prep and maintain workstations for staff & freelance employees.
• Assist in render wrangling and troubleshooting of rendering issues.
• Configure and support peripherals (wi-fi, printers, wacom tablets, etc.)
• Tracking of phyisical assets, maintain systems inventory database.
• Write knowledge base articles and contribute to technical policies and procedures documentation
• Maintain organized workspaces, hardware, software
• Some lifting and “facility” type duties will be required.

• Other systems administration type duties as appropriate

This is a contract position. Some evenings/weekends may be required. Expectations will be high and the workload can be intense at times. This is a great “foot-in-the-door” type entry-level position leading to a career in Systems Administration in the visual effects and animation industry. Interested parties should submit CV to jobs@intelligentcreatures.com, or visit the careers page at www.intelligentcreatures.com