jobber

applicants

E1 Entertainment has become a leading independent entertainment content owner that acquires film, television and music rights and exploits these rights in all media in more than 190 countries. The company currently operates in Canada, the U.S., the UK, Holland and Belgium through its four primary businesses units. Its content library includes more than 3,700 feature films, 2,700 hours of original television programming and 15,000 music tracks.

The Financial Business Support Specialist provides assistance and support to local users. In this role, the incumbent is responsible for a wide range of activities related to the processes and applications used for efficient operations of E1 Entertainment’s business. The Specialist is familiar with, complies with, and at all times promotes E1’s policies and its directives related to information systems and technology.

Responsibilities

General:
• Responsible for providing support to users for technical and business application software problems and issues.
• Develop a thorough understanding of E1’s business application software and business requirements.
• Provide a first line of support for information and reporting requirements.
• Effectively communicate customer IT/technical requirements to MIS department as required.
• Assist local System Administrator with maintaining: computer equipment, local network, communications (internet and telephone services), server backup and related premises.
• Manage new requirements/software deployment projects as they arise.

Training & Support
• Provide implementation and training support to the E1 user community and coordinate regional business systems implementation and support activities with E1 user community and M.I.S. Group.
• Develop a thorough understanding of E1’s business application software and business requirements.
• Work with M.I.S. to update documentation of business systems.

Business Systems Processing
• Analyse and document business systems processing problems.
• Coordinate resolution of problems with M.I.S. Group.
• Promote the effective and efficient use of business systems and equipment in accordance with Company policy and Standard Operating Procedures.
• Participate in special projects as assigned.

Qualifications
• University degree or college diploma in Information Technology
• 3-5 years experience in a similar role
• Experience in working with some or all of the following applications: Great Plains, Microsoft FRX, Microsoft Dynamics, Cognos
• Project Management skills an asset
• Good organisational skills, with excellent oral and written communication
• Ability to work with end users and technical staff comfortably

If you have the desire to succeed in a challenging and energetic environment and feel you possess the necessary requirements, please submit your resume and cover letter in confidence to HR@e1ent.com

*Please state Financial Business Support Specialist in the subject line of your e-mail otherwise your application will be reviewed